Waiting for you
New sequence: recall Botox patients at four months
What the agent found, and why this change
212 patients had Botox this year. 46 are past four months with nothing booked.
Email opens
None of them has heard from the clinic since. 19 read the Botox prices this month.
Calendar check
A letter sent by date alone lands on people already booked. This one checks the calendar first.
+42 What we are testing
- Measured by
- Overdue patients rebooked in 30 days, %
- Started at
- 8.7 (4 of 46 patients)
- Counts as a success
- 20 or more
- Judged
- 30 days after it goes live